About Willowbrook Guesthouse
A family-run guesthouse, Willowbrook Guesthouse also offers self-catering accommodations.
Attractively decorated en-suite rooms include flat screen TVs, complimentary Wi-Fi and hospitality trays with biscuits and bottled water.
Guests can enjoy views of the surrounding countryside from the Willowbrook Guesthouse’s patio and garden areas and find information on local trails and hikes and local points of interest. The hotel has storage space for boots, bikes and other sporting equipment and there is on-site parking.
A complimentary Welsh breakfast with all local ingredients is served in the conservatory and nearby Chepstow offers a number of dining establishments.
An excellent base for exploring scenic Monmouthshire, the Willowbrook Guesthouse is a couple of miles from Chepstow Racecourse and a few minutes drive from Tintern Abbey’s 12th century ruins. Other historical sites in the area include Chepstow and Caldicot Castles and the Roman settlements of Caerwent and Caerleon.
Positive Reviews
positive:
Sarah Sets The Standard
Willowbrook's owner Sarah charmed guests with her friendly demeanour, attention to the smallest detail and extensive knowledge of the local area. Guests said they felt welcome from the moment they arrived and, by the time they left, felt like one of the family. Some guests said Sarah set the standard for the kind of hospitality all establishments should strive to attain.
positive:
An Absolute Gem
Set amidst rolling hills and about a 20 minute walk from the town centre, Willowbrook, Chepstow offers both self-catering chalets and individual rooms and guests had nothing but praise for either style of accommodation. They described the decor as attractive, warm and comfortable, the beds spotless with quality mattresses and linens and the bathrooms modern and well equipped with ample toiletries. Some guests described Willowbrook as a gem, most said they couldn't wait to make a return visit.
positive:
Calorie Counters Beware
According to some guests, Sarah serves up the best breakfast in Wales with local sausages and bacon, free-range eggs and traditional Welsh delicacies such as Laverbread cake (made from local seaweed) served on black pudding with fried eggs and mushrooms. Guests described the food as delicious, incredible and superb with some noting that the portions were so plentiful that it's best not to eat much the night before. Definitely not a place to for weight watchers, guests warn.
Negative Reviews
negative:
A Problem For Light Sleepers
The Willowbrook is close to a busy main road and despite triple glazed windows, some guests say traffic noise was a problem. Others noted that the rooms were not soundproofed and complained about noise from neighbouring rooms. Those bothered by the noise were in the minority however and most guests say they were not disturbed.
negative:
No Other Complaints
Guest reported a high degree of satisfaction with their experience at Willowbrook, Chepstow and no other complaints were reported.
negative:
No Other Complaints
Guest were reported a high degree of satisfaction with their experience at Willowbrook, Chepstow and no other complaints were reported.