The Milestone Peterborough Hotel - Sure Collection by BW (Peterborough, United Kingdom)

Rooms at the Premier Inn Peterborough A1M J16 are found to be clean and comfortable with a decent selection of amenities, which all seem to be well maintained and in good working order. Despite the proximity of the road, many guests also describe the rooms as reasonably quiet.

Despite some short-staffing concerns, large number of guests comment on how friendly and helpful the staff at this hotel are. A warm greeting and a can-do attitude certainly seem to come as standard for visitors to the Premier Inn Peterborough A1M J16.

Reviews indicate that the Thyme restaurant offers a fairly impressive dining experience. Guests found both the food and the service to be of a good standard. Plus, the prices are reasonable and there’s a happy hour at the bar.

Although the staff appear to welcome children, some facilities in the hotel could be better thought out for families. A few guests mention that they had difficulty accessing the family rooms on the first floor, especially with buggies and prams in tow. Plus, there are no baby changing facilities in the communal bathrooms.

A number of guests comment that although the staff were friendly, the front desk often seemed to be empty. Some guests found themselves waiting up to 15 minutes to be welcomed while others had to simply leave their key on the desk when leaving the hotel.

The lack of air-conditioning is a problem during warmer evenings. Guests who opened the windows found that the otherwise peaceful surroundings of their room were disturbed by noise from the motorway.