Resort Iberostar Waves Paraíso Beach (Playa del Carmen, Mexico)

Reviewers accustomed to all-inclusive excursions rate the culinary offerings here as very high. With a wealth of options to choose from, you can dine differently every day of your stay and always be guaranteed the freshest of ingredients prepared by highly-skilled and conscientious chefs.

Numerous comments attest to the incredibly high standards of cleanliness maintained throughout this resort. Rooms and bathrooms are immaculate, and cleaned daily at your convenience, while the lobby, pool areas and bars/restaurants are being perpetually tidied by hard-working staff for whom cleanliness is clearly the number one priority.

Reviewers rave about the wondrous natural grounds around which this hotel is so tastefully set. Meticulously manicured gardens with quiet paths are the perfect place to stroll around and enjoy an abundance of trees and flowers, while butterflies, peacocks and other beautiful birds accompany you.

With only one type of beer available and synthetic juices used in cocktails, some reviewers are disappointed with the bar offerings. Drinks are frequently too sugary for some, while others have found it impossible to feel a buzz—even after numerous beverages—suggesting watering down of stronger spirits.

Many guests have their stay sullied by Wi-Fi issues. Total outages are common, leaving some guests waiting hours and even days to check important emails. When working, speeds are painfully slow and connections are frequently dropped. The fact that the service is chargeable exacerbates the issue still further.

Some guests are dismayed at the number of ‘reservation only' restaurants, especially if they are fully booked for the duration their time. Reviewers don't appreciate having to scramble at the start of a stay in order to ensure at least one night's dining away from the buffet.