Resort Holiday Inn Orlando – Disney Springs™ Area, an IHG Hotel (Lake Buena Vista, USA)

The front desk team receive consistently high marks for their warm, friendly service, as do the wait staff and bartenders in both of the on site restaurants. Guests appreciate that the valets hand out complimentary bottled water at the shuttle bus stop.

The T-shaped, zero entry pool is a hit with the littlest ones who just need a safe spot to splash, as well as with the more seasoned swimmers who want to get in a few dozen laps. Both the pool and grounds are very well maintained, and the poolside bar is

Guests generally rave about the newly updated rooms and comfortable beds. Rooms on the highest floors offer a nice view of the fireworks in the theme park. The word "spotless" comes up in one review after another, while the location is consistently descri

The attraction ticket booth next to the front desk offers discounted day passes to Disney for guests who attend a "short presentation", which naturally turns out to be three hours long, and features very aggressive timeshare sales tactics for Holiday Inn

While most guests heartily enjoy the breakfast buffet, it is not complimentary, and some found it a bit pricey. However, kids under 12 eat free.

Some guests might prefer to drive directly to the park, as the free shuttle stops at other hotels en route, and getting to the furthest parks, such as the Magic Kingdom, can take about 45 minutes to an hour.