Resort Dorado Beach, a Ritz-Carlton Reserve (Dorado, Puerto Rico)

Guests loved the all-inclusive resort atmosphere. You will find many activities to enjoy your stay and you won't even have to leave the grounds. Free bike rentals and snorkeling equipment are always available. The golf courses are incredible and big. The small aquatic park has a lazy river, which many guests enjoyed.

Guests complimented lots of little details about the hotel. The private outdoor shower, being able to watch the TV from the patio, beds facing the ocean and the folding patio glass doors. The overall impression was magical. Some rooms have a plunge pool, accessible from the patio.

You will find the staff here to be friendly and attentive. From the moment you step on to the property, all the attention is on you. You're immediately given a tour of the grounds. Since motorized vehicles aren't allowed on the property, a personal concierge is available to drive you anywhere in a golf cart. Embajadores (ambassador) service is available for a true VIP experience. Housekeeping gives you an estimated time of arrival for your convenience.

The hotel is designed to have everything you may need during your stay on the property, but some guests disliked not having better access to the outside. Transportation is complicated so it is recommended that you bring your own car to the property if you plan to do exploring outside the resort. Keep in mind, the car cannot be used on the premises.

For the most part, guests were very impressed with the quality of service at the hotel but a few hiccups have been known to happen. Some guests say the staff was inattentive, especially during busy weekends, and the housekeeping sometimes forgot to clean up.

The dining choices onsite were described as rather limited, and guests did not like the menu options lacking. In general, however, the dining experience was pleasant and the food, delicious.