Premier Inn Stevenage North hotel (Stevenage, United Kingdom)

Most guests appreciate the attributes of the Premier Inn Stevenage North but families especially so. Low-cost rooms, complimentary Wi-Fi, free meals for kids and the plentiful nearby attractions hold great appeal.

Staff at the hotel seem to pride themselves on offering an excellent standard of customer service. Guests describe both the welcome and service they received favourably and often feel that the staff are one of the highlights of their stay.

Guests find the accommodation at the Premier Inn Stevenage North is of good quality. The décor, although not recently updated, is reasonably modern and the rooms are of an adequate size. The selection of included amenities also tends to please guests.

It appears that the lack of air-conditioning can be a problem. Hotel staff try to address the problem by opening windows and leaving curtains drawn before your arrival and offering sheets instead of duvets and fans. Unfortunately, the fans are noisy and leaving the windows open leaves you subjected to traffic noise around the clock.

Although guests found the food in the adjacent restaurant enjoyable, there are some concerns that arise in the bar. A number of guests found they had to wait a little too long to be served while others describe the bar area itself as less than clean.

Reviews of the Premier Inn Stevenage North don’t reveal anything terrifying but occasional minor concerns do crop up. These infrequent problems include slow Wi-Fi and rooms that weren't ready upon arrival. Some guests also comment that hair dryers aren't automatically provided (although are available from reception).