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    Palace Hotel (Kuala Lumpur, Malaysia)

    Palace Hotel (Kuala Lumpur, Malaysia)

    About Palace Hotel

    Centrally located in a shopping district and minutes from Putra Station, Palace Hotel offers modern accommodation with easy access to Merdeka Square and Chinatown. Kuala Lumpur International Airport is just a short drive away. All rooms are equipped with air-conditioning, TV with cable channels, tea/coffee making facilities, minibar, and a fridge. Free high-speed wired Internet access is provided in each room. Private bathrooms include hot and cold power rain shower. A hair dryer and iron/ironing board are available upon request. Palace Hotel features a 24-hour front desk, dry cleaning/laundry service, tour/ticket assistance, concierge services, and complimentary luggage storage. Free Wi-Fi is provided in public areas. Other amenities include express check-in/check-out, open Air well, and safe deposit box at front desk. Public parking is available nearby. The onsite restaurant specializes in vegetarian dishes. Room service is available. Nearby attractions include Petronas Twin Towers, DBKL City Theatre, Jamek Mosque, and Sultan Abdul Samad Building.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • A/C
    • Restaurant

    Rating overview

    • LocationVery good  8.1 / 10
    • RoomsFair  7.4 / 10
    • ServiceGood  7.8 / 10

    Positive Reviews

    positive:

    Close to a shopping area

    Many guests appreciate the central location in the heart of Kuala Lumpur and say that the hotel is located close to a shopping centre. Others comment that public transportation is easily reachable, and add that many restaurants can be found in the neighbourhood.

    positive:

    Great onsite vegetarian restaurant

    Most guests note that the onsite restaurant is nicely decorated and serves delicious Indian vegetarian dishes. Others state that the waiters are attentive, and mention that the restaurant is reasonably priced and there are always free tables available.

    positive:

    Accommodating staff

    Many guests comment that staff is welcoming and greets every guest with a smile upon arrival. Others like that front desk employees speak fluent English and add that the clerks always assists guests with luggage.


    Negative Reviews

    negative:

    Wi-Fi often not working

    Several guests report that the Wi-Fi in rooms rarely works and say that the signal is weak. Others state that the Internet is also not reliable throughout the property, and mention that nearby restaurants have a better Wi-Fi connection.

    negative:

    Noisy air conditioning

    Some guests feel that the air conditioning is noisy and say that it doesn’t cool down the rooms. Others comment that the walls are paper thin and suggest that sensitive sleepers pack a pair of earplugs for a good night’s sleep.

    negative:

    Basic rooms

    Several guests comment that rooms are small and have stains on the walls. Others say that sometimes there is no hot water in the shower facilities, and add that there are no extra bath towels.


    All amenities

    Wellness / Spa
    1. Beauty salon
    Property amenities
    1. Business centre
    2. Entrance hall/lobby
    3. Express check-in
    4. Lift
    5. Convenience store
    6. Conference rooms
    7. Non-smoking rooms
    8. Computer with Internet
    9. Restaurant
    10. 24-hour reception
    11. Laundry service
    12. WiFi in public areas
    13. Room service
    14. Doctor on site
    15. Car hire
    16. Concierge
    17. Airport shuttle
    18. Free WiFi in public areas
    19. Luggage storage
    20. Housekeeping
    21. Free WiFi
    22. Breakfast
    23. Hand sanitizer provided
    24. Temperature screening
    25. Masks provided
    26. Safe distance
    27. Response protocol
    28. Online check-in/check-out
    29. New safety protocols
    30. Cashless payment
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Fireplace
    2. Shower
    3. Ironing board
    4. Television
    5. Hairdryer
    6. Air conditioning
    7. Cosmetic mirror
    8. Satellite TV
    9. Desk
    10. Telephone
    11. Safe
    12. Cable TV
    13. WiFi
    14. Free WiFi (rooms)
    15. Coffee machine
    16. Closet

    Arrival / Departure

    1. Check in: 15:00

    Contact

    40-46 Jalan Masjid India,  50100,  Kuala Lumpur,  Malaysia
    Telephone: +60(3)26986122 | Fax: +60(3)27116868

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