OYO The Albany Hotel (Tenby, United Kingdom)

Guests comment that food served at the hotel is good. Particular praise is given to the breakfast, where there is reportedly a large choice and something for everyone. Food seems to be fresh and of a decent quality.

Whilst there are some questionable reviews regarding staff, the majority of reviews state that the hotel owners are friendly, welcoming and generally charming. In fact, some reviews praise the customer service above any other aspect of the hotel.

A number of guests comment on how pleasant the area of Tenby is. The area is reportedly picturesque, with good transport links and a number of places of interest within easy distance.

Reviews concerning cleanliness are mixed, with a number of guests describing rooms as clean and well maintained, and a number of other guests commenting on dust, mould and rust. On the whole, it seems that cleaning standards are low, particularly in en-suite bathrooms.

A few guests comment on the decoration and furnishings in the hotel, which are reportedly old-fashioned and in need of updating. Guests comment that fixtures and fittings seem to be of a fairly low quality, and that a refurbishment would benefit the hotel hugely.

A number of guests comment on the fact that no lift service is offered, and that there are no ground floor bedrooms available, meaning that there are no disabled access rooms available. However, the hotel does specify this on the website.