New Palm Tree Hotel inn is a destination that encircles a courtyard and offers breakfast, lunch, and dinner via its on-site restaurant. The rooms at this location sport a satellite television, minifridge, complimentary Wi-Fi Internet access, mosquito nets, and private bathrooms. Some rooms also offer balconies with views of the garden and courtyard. New Palm Tree Hotel features secure, complimentary parking, as well as room service, luggage storage, safety deposit boxes, business center, express check-in, and a 24-hour front desk. Buffet breakfast is served on-site, while a sit-down lunch is also provided. Dinner comes à la carte style and features local fare paired with oriental and western dishes. There is also an on-site cafe serving coffee and other drinks. Fort Jesus is a 10-minute walk away, as is Mombasa Old Port. Nyali Beach is five miles away, Haller Park is six miles, and Moi International Airport can be reached after eight miles.
Most guests love the location of the New Palm Tree hotel since it is near the road and in close proximity to tourist attractions such as Fort Jesus and Mombasa Old Town. Many also liked the terrace were they sat down and watched the sunset.
Several guests just fell in love with the service they received from the staff at the hotel. Many of them said that the staff went out of its way to help them and also gave advice on routes to take, transport facilities and their security.
Many guests were positively surprised with the hotel prices, which they thought were adequate, some guests even saying that they were too cheap for all the services offered.
Many guests complained that the hotel needed a thorough make over and that the pictures provided of the hotel were not the same as the look of the hotel itself. Some suggested that the hotel needed re-painting and a new set of furniture.
Several guests have also complained about the unclean state of the hotel. They stated that the beddings and towels were stained and even after asking for others, they still got stained ones.
Many guests complained about some of the facilities provided in the hotel such as noisy ACs , non flashing toilets and the fridge not working, The fact that the shower could potentially electrocuted you was not very much welcomed by the guests either.
No, New Palm Tree Hotel doesn’t offer pool areas.
No, New Palm Tree Hotel doesn’t allow pets.
No, New Palm Tree Hotel doesn’t provide parking.
New Palm Tree Hotel is located in Nkrumah Road, 80100, Mombasa, Kenya.
New Palm Tree Hotel Nearby attractions include Diani beach, Moi International Airport, Mombasa Go-Kart, Old Town, Nyali Golf and Country Club, Mombasa Tusks, Fort Jesus, Florida and Casino Night Club.
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