About Mermaid Waters Hotel by Nightcap Plus
Located near Surfers Paradise and Broadbeach, Mermaid Waters Hotel by Nightcap Plus is situated in a central but quieter area of the Gold Coast. The beachfront is half a mile from the hotel. Wi-Fi and parking is complimentary.
All air-conditioned accommodations feature a mini-fridge, coffee/tea maker, flat screen TV, desk, clothing iron and hair dryer.
Mermaid Waters Hotel by Nightcap Plus boasts an outdoor pool, game room and BBQ area. Self-laundry facilities and 24-hr reception is available for convenience. The hotel also offers complimentary shuttle around the local area.
Mermaid Waters Restaurant serves breakfast to dinner, with optional al fresco seating. Guests can also unwind with drinks at the lounge bar, or request 24-hour room service.
Pacific Fair Shopping Center a mile from the hotel and Jupiter’s Casino is a mile and a half away. Sea World, Wet ‘n Wild and the Convention Center are all wtihin a short drive.
Positive Reviews
positive:
Quality Location
Quality Mermaid Waters boasts a great central location on the Gold Coast, in a less busy area of town, guaranteeing a restful stay. The hotel is conveniently located near two iconic shopping destinations, Pacific Fair Shopping Center and Robina Town Center. There are also plenty of dining options near the hotel. For a night out, Jupiter's Casino is also nearby, within walking distance. Looking to pick up a few local delights? Head on over to Golf Coast Organic Farmers Market. For convenience, the hotel offers a courtesy shuttle to take you around town.
positive:
Pleasant Staff
The staff at Quality Mermaid Waters is described as happy and enthusiastic. Guests say they were extremely helpful and accommodating.
positive:
Great Outdoor Pool
Guests enjoyed the large swimming pool area and the comfortable lounge chairs.
Negative Reviews
negative:
Boring Breakfast
The breakfast options at the hotel's restaurant lack variety. Guests weren't too impressed, saying the selections weren't very interesting. Several guests also thought the breakfast hours finished too early. It's a good idea to inquire about the hours the night before so you don't sleep in.
negative:
Nighttime Noise
While most guests had no complaints, a few said the walls were too thin and were kept up by their neighbors. Earplugs are recommended as a precaution if you're a light sleeper.
negative:
Inattentive Housekeeping
Housekeeping isn't always attentive to detail, especially when washing dishes. Several guests reported having dirty cups and utensils. In addition, some guests also though their room didn't look tidy upon check-in, and the bathroom wasn't cleaned properly.