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    JW Marriott Cancun Resort & Spa (Cancun, Mexico)

    JW Marriott Cancun Resort & Spa (Cancun, Mexico)

    About JW Marriott Cancun Resort & Spa

    Indulge in a revitalizing retreat at one of the best Cancun luxury resorts JW Marriott Cancun Resort and Spa where you will discover numerous upscale amenities including spacious, sand-toned accommodations, onsite dining and premier access to alluring destinations. Dedicate a day to exploring the historical Mayan ruins and experience the area's lively clubs and bars, dancing your nights away. Watch the sunrise over the blue Mexican Caribbean Sea, unwind with a dip in the infinity pool, retreat to a beachfront Bali daybed or pursue a little wellness at the world-class Mayan-inspired spa Sens-yah at our Cancun resort on the beach. JW Marriott Cancun Resort and Spa offers five international restaurants Sasi Thai, Gustino Italian Grill, Bella Candela, Bravio Spanish Cuisine and La 16 Mexican cuisine. Toast to it all with creative craft cocktails offerings from the JW Lobby Bar’s 150 Margaritas Menu and delight exquisite shareable plates at Bella Candela. Check out our Cancun resort deals today.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    • LocationExcellent  9.1 / 10
    • RoomsVery good  8.3 / 10
    • ServiceExcellent  9.3 / 10

    Positive Reviews

    positive:

    Star Treatment by Staff.

    Many guests love how well they were treated by the staff. They remarked how the front desk and concierge staff greet people by name. Visitors claim they are surrounded by smiling faces, kind words and a helpful attitude.

    positive:

    Magnificent Beach and Bountiful Amenities.

    Visitors mentioned there's always had something to do. There is golf and tennis, as well as pools around the hotel, nearby paragliding and the well-kept, breathtakingly beautiful beach, complete with umbrellas and chairs.

    positive:

    Sweet Location.

    While people did enjoy the on-site amenities, they also like other factors to two, such as the location. Guests claim that it's close to shopping, attractions, food and nightclubs. So even if you'd like to do things off-site, visitors have options.


    Negative Reviews

    negative:

    Rooms Might Use a Makeover.

    There were guests who mentioned that the rooms are looking a little tired. Some visitors suggested updating the decor. Others mentioned that some of the beds are sagging and some bathroom tiles could use fixing.

    negative:

    Chairs and Towels Drama.

    Guests say that sometimes chairs can be in short supply. They claim that other guests who visit the pool and beach will drape towels over the chairs and then leave the area. They also assert that the hotel does little to police the beach area, so it can f

    negative:

    Wi-Fi Can Be Unstable.

    If you're looking to connect, you may have issues here. Although it seems most guests didn't seem to have problems or difficulty using their wireless devices, others did.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Steam room
    3. Massage
    4. Sauna
    5. Hot tub
    6. Hammam
    Property amenities
    1. Business centre
    2. Café
    3. Arcade/Video games
    4. Entrance hall/lobby
    5. Express check-in
    6. Lift
    7. Gym
    8. Parking
    9. Terrace
    10. Porter service
    11. Hotel bar
    12. Beach bar
    13. Outdoor swimming pool
    14. Indoor swimming pool
    15. Convenience store
    16. Conference rooms
    17. Non-smoking rooms
    18. Computer with Internet
    19. Restaurant
    20. 24-hour reception
    21. On-site boutique shopping
    22. Beach
    23. Sun umbrellas
    24. Deck chairs
    25. Towels at the pool
    26. Laundry service
    27. Spa
    28. WiFi in public areas
    29. Room service
    30. 24-hour room service
    31. Shoe cleaning
    32. Car hire
    33. Concierge
    34. Airport shuttle
    35. Free WiFi in public areas
    36. Valet parking
    37. Pool
    38. Luggage storage
    39. Multilingual staff
    40. Free WiFi
    41. Breakfast
    42. Kids' pool
    43. Hand sanitizer provided
    44. Safe distance
    45. Response protocol
    46. Online check-in/check-out
    47. New safety protocols
    For children
    1. Cot
    2. Kids stay for free
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible bathroom
    4. Accessible parking
    5. In-room accessibility
    Room amenities
    1. Balcony
    2. Shower
    3. Ironing board
    4. Openable windows
    5. Television
    6. Hairdryer
    7. Electric kettle
    8. Air conditioning
    9. Minibar
    10. Pay-TV
    11. Satellite TV
    12. Desk
    13. Sitting area
    14. Telephone
    15. Safe
    16. Cable TV
    17. WiFi
    18. Free WiFi (rooms)
    19. Coffee machine
    Sports facilities
    1. Bike rental
    2. Fitness
    3. Indoor tennis court
    4. Tennis court
    5. Diving
    Theme / Type
    1. Convention hotel
    Hotel characteristics
    1. LGBTQ+ friendly
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 16:00
    2. Check out: 12:00

    Contact

    Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera,  77500,  Cancun,  Mexico
    Telephone: +52(998)8489600 | Fax: +52(998)8489601 | 

    Frequently Asked Questions about JW Marriott Cancun Resort & Spa

    • Is there a pool area at JW Marriott Cancun Resort & Spa?

      Yes, JW Marriott Cancun Resort & Spa offers 2 pool areas.

    • Are pets allowed at JW Marriott Cancun Resort & Spa?

      No, JW Marriott Cancun Resort & Spa doesn’t allow pets.

    • Is parking available at JW Marriott Cancun Resort & Spa?

      Yes, JW Marriott Cancun Resort & Spa provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at JW Marriott Cancun Resort & Spa?

      Check-in at JW Marriott Cancun Resort & Spa is available from: . Check-out time is by .

    • Where is JW Marriott Cancun Resort & Spa located?

      JW Marriott Cancun Resort & Spa is located in Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, 77500, Cancun, Mexico.

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