About The Jade
The Jade is a family-oriented budget property situated in the trendy Kensington area of London that features complimentary Wi-Fi, well-stocked and luxurious guest rooms and a central and easy-to-navigate location.
Non-smoking and soundproof guest rooms feature a flat-screen television with digital channels, coffee and tea facilities, air conditioning, luxury toiletries, monsoon showers, luxury bedding, a DVD player, complimentary bottled water and a kitchenette with a refrigerator and microwave.
Services and amenities offered at the hotel include a DVD library, 24-hour front desk, luggage storage, front desk safe, a tour desk, express check-in and multilingual staff.
A continental breakfast is served each morning at this hotel and there is a number of restaurants located nearby.
The Jade is located close to many attractions including Knightsbridge, Harrods, Museum Mile, Buckingham Palace, The Tower of London, Theatreland, Hyde Park, Oxford Street, Imperial College of London, Kensington Roof Gardens, London Natural History Museum and Royal Albert Hall.
Positive Reviews
positive:
Conveniently-located in a Central and Chic Area
The Jade is located on a nice little street that is chic, safe and relaxing despite its central location in the middle of London. Guests reported that attractions, restaurants and shops are within walking distance and Earls Court Tube Station is loc
positive:
Friendly and Helpful Staff
Staff members at this hotel are very welcoming and maintain a friendly demeanour at all times. Guests reported that the staff work hard to create a cosy and relaxing atmosphere for guests and they are always around to help in any way that they can.
positive:
The Wi-Fi Service Always Works
Guests reported that the free Wi-Fi service offered in all areas of the hotel works everywhere and works all the time. The service rarely disconnects and pages load quickly.
Negative Reviews
negative:
Dark, Tiny and Lacking Rooms
The guest rooms at The Jade are dark and so small that guests reported not even being able to open their suitcase all the way. Also reported was a lack of basic amenities, a small shower with only hot water, very small windows that are hard to see o
negative:
There is a lot of Noise in the Rooms
Guests reported that there is a lot of noise in the rooms and in the hotel coming from several sources including people talking in nearby rooms, doors closing in the corridor, loud air ventilation units and the nearby tube station and trains that actually
negative:
Many Appliances in the Rooms Don't Work
Guests reported that many of the appliances in the rooms don't work or simply break down all the time so there is a constant need for maintenance to come to the room to fix things.