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    Hotel Secreto (Isla Mujeres, Mexico)

    Hotel Secreto (Isla Mujeres, Mexico)

    About Hotel Secreto

    Set in a chic and elegantly-designed hotel on the edge of the island, Hotel Secreto is a five minute walk from Playa Norte beach. The hotel offers guests in-room iPod docking stations and an exercise room. The sophisticated suites include flat-screen TVs, balconies and living areas with sofas. There are also en suite bathrooms with toiletries. Some suites have sea views. Amenities include an infinity pool with panoramic ocean views, a full service spa area with massages and a sauna, as well as free Wi-Fi in all areas of the hotel. Parking is complimentary. A free continental breakfast is served in the dining area, and there's also a casual bar for evening drinks. Hotel Secreto is a ten minute walk from the ferry stop, along with eight kilometres from both Dolphin Discovery Isla Mujeres and Muelle publico de Isla Mujeres.

    Top amenities

    • WiFi in lobby
    • WiFi in rooms(Unavailable)
    • Pool
    • Spa
    • Parking
    • A/C
    • Gym

    Positive Reviews

    positive:

    Great Location

    The hotel is a short walk from the bars, restaurants and shops if guests wanted to eat or drink in the area. The ferry pier is also a short distance, while the beach of the island is a short minute's walk from here.

    positive:

    Beautiful Setting

    The hotel is mentioned to be a lovely and charming hotel with a beautiful swimming pool overlooking the sea. It was clean and the rooms were comfortable. The hotel had a relaxing setting for them to enjoy their vacation.

    positive:

    Friendly Staff

    The staff were said to be helpful and friendly with a smile by guests. They helped to set up things to get guests settled in their rooms and helped with tour and transportation information. It was of great help to have them working in the hotel.

    Negative Reviews

    negative:

    Humid Rooms

    The rooms were found to be humid and musty by guests. They did not enjoy that the furnishings were damp and therefore very uncomfortable to use. The musty smell in the accommodations was not a nice thing to have.

    negative:

    Needs Restructuring

    Guests felt that the bathrooms were not working as well as they should. The showers did not have good pressure and there were things missing that should not be for a high star hotel. Guests felt it needed a fixing or a renovation.

    negative:

    Slow Internet

    The Wi-Fi was slow and not working well at all in the rooms. It was annoying that the Wi-Fi was so unstable as it would have been nice to have a good and reliable connection to use.

    All amenities

    Property amenities
    1. Entrance hall/lobby
    2. Lift
    3. Gym
    4. Parking
    5. Beach bar
    6. Pool bar
    7. Outdoor swimming pool
    8. Non-smoking rooms
    9. Computer with Internet
    10. 24-hour reception
    11. Deck chairs
    12. Towels at the pool
    13. Spa
    14. WiFi in public areas
    15. Concierge
    16. Free WiFi in public areas
    17. Infinity pool
    18. Pool
    19. Housekeeping
    20. Free WiFi
    Wellness / Spa
    1. Massage
    Room amenities
    1. Shower
    2. Ironing board
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Air conditioning
    7. Minibar
    8. Satellite TV
    9. Desk
    10. Sitting area
    11. Telephone
    12. Safe
    13. WiFi
    Sports facilities
    1. Fitness

    Arrival / Departure

    1. Check in: 15:00

    Contact

    Sección Rocas, Lote 11, Punta Norte,  77400,  Isla Mujeres,  Mexico
    Telephone: +52(998)8771039 | Fax: +52(998)8771048 | 

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