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    Hotel Pullman Zamzam Makkah (Makkah, Saudi Arabia)

    Hotel Pullman Zamzam Makkah (Makkah, Saudi Arabia)

    About Hotel Pullman Zamzam Makkah

    Pullman ZamZam Makkah offers guests views of the Kaaba and Masjid Al Haram mosque, both of which are within walking distance. The hotel is part of the Abraj Al Bait complex that has over 450 shops. Free Wi-Fi and complimentary bottled water is available in the rooms of Pullman ZamZam Makkah. Accommodations also feature coffee and tea making facilities, a flat-screen TV and an en-suite bathroom. There is a tour desk at the property and currency exchange is available. The hotel does have on-site parking but charges apply. The hotel has two restaurants with Al Yasmine offering an international buffet and Al Zahra serving an a la carte menu. Afternoon tea is also available at the Tea Garden. The Makkah Royal Clock Tower is connected to the hotel. The Mina Transit Station is a five-minute walk from the property and Makkah Airport is a 40-minute drive away.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Parking
    • A/C
    • Restaurant

    Rating overview

    7.0
    trivago Rating Index® based on 4401  reviews from:
    • Hotels.com(6.8/10),
    • LocationExcellent  8.8 / 10
    • RoomsGood  7.7 / 10
    • ServiceFair  7.4 / 10

    Positive Reviews

    positive:

    Excellent location

    The property is a short walk away from the Kaaba and Masjid Al Haram mosque and offers partial views of both. Visitors say the property's location is very good if you would like to walk to these places and add that there are also plenty of shopping and dining options nearby.

    positive:

    Good food choices

    There are two restaurants plus a tea room at the hotel and travellers note that the dining facilities are pretty good overall. Al Yasmine offers an all-day buffet with international cuisine while Al Zahra has a more traditional menu. Both outlets serve breakfast, lunch and dinner while Tea Garden is open during lunchtime.

    positive:

    Comfortable beds

    Visitors note that the beds found in the accommodations of the hotel are comfortable and make it easy to rest at night.


    Negative Reviews

    negative:

    Customer service can be improved

    A number of visitors had unpleasant experiences with the staff at the property which can make your stay a difficult one. Speed of service was one area of concern for some travellers while a lack of friendliness was another thing that the employees could improve upon.

    negative:

    Some unpleasant odours

    Several guests point out that a few of the accommodations could have an unwelcome scent in them such as cigarette smoke being found in non-smoking rooms. This was not an issue in every room, however.

    negative:

    Not the cleanest place around

    The standard of cleanliness, especially in the rooms, left something to be desired. A few visitors claim that the accommodations were not tidy enough and areas like the bathrooms need more attention paid to them by the cleaners.


    All amenities

    Property amenities
    1. Café
    2. Entrance hall/lobby
    3. Lift
    4. Parking
    5. Porter service
    6. Non-smoking rooms
    7. Restaurant
    8. 24-hour reception
    9. On-site boutique shopping
    10. WiFi in public areas
    11. Room service
    12. 24-hour room service
    13. Car hire
    14. Concierge
    15. Free WiFi in public areas
    16. ATM
    17. Valet parking
    18. Free WiFi
    19. Breakfast
    20. Regular disinfection
    21. Hand sanitizer provided
    22. Temperature screening
    23. Masks provided
    24. Safe distance
    25. Response protocol
    26. Online check-in/check-out
    27. New safety protocols
    28. Cashless payment
    Wellness / Spa
    1. Massage
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible bathroom
    4. Accessible parking
    5. Teleprinter
    Room amenities
    1. Bathtub
    2. Shower
    3. Ironing board
    4. Openable windows
    5. Hairdryer
    6. Air conditioning
    7. Satellite TV
    8. Desk
    9. Sitting area
    10. Telephone
    11. Safe
    12. WiFi
    13. Free WiFi (rooms)
    14. Flatscreen TV
    Sports facilities
    1. Fitness
    Food and beverage
    1. Halal food
    For children
    1. Kids stay for free

    Arrival / Departure

    1. Check in: 17:00
    2. Check out: 12:00

    Contact

    Abraj Al Bait Complex, King Abdel Aziz Endowment,  21955,  Makkah,  Saudi Arabia
    Telephone: +966(2)5715555 | Fax: +966(2)5715999 | 

    Frequently Asked Questions about Hotel Pullman Zamzam Makkah

    • Is there a pool area at Hotel Pullman Zamzam Makkah?

      No, Hotel Pullman Zamzam Makkah doesn’t offer pool areas.

    • Are pets allowed at Hotel Pullman Zamzam Makkah?

      No, Hotel Pullman Zamzam Makkah doesn’t allow pets.

    • Is parking available at Hotel Pullman Zamzam Makkah?

      Yes, Hotel Pullman Zamzam Makkah provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Hotel Pullman Zamzam Makkah?

      Check-in at Hotel Pullman Zamzam Makkah is available from: . Check-out time is by .

    • Where is Hotel Pullman Zamzam Makkah located?

      Hotel Pullman Zamzam Makkah is located in Abraj Al Bait Complex, King Abdel Aziz Endowment, 21955, Makkah, Saudi Arabia.

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