Hotel Mercure Gdańsk Stare Miasto (Gdańsk, Poland)

Guests can reach most of the major tourist sites, including Old Town, the National Museum, the Crane, and the Golden Gate in five to fifteen minutes on foot. Those who wish to explore Sopot's beaches and nightlife can catch the train at Gdansk Glowny Railway Station, just a few steps from the hotel entrance. There are also many restaurants, cafes, and a 24-hour convenience store well within walking distance.

Most guests find the rooms to be sparkling clean, with comfortable, modern furnishings. Guests with rooms to the rear of the hotel had the best view of Old Town. The beds are generally described as very comfortable, and guests in the Privilege Rooms appreciate their extra touches, such as the bathrobes and Nespresso machine.

Most guests give the front desk staff rave reviews for their personable and professional customer service, noting that they are happy to provide directions, recommend restaurants, and accommodate special requests. Many are fluent in English as well as Polish. Guests are often pleasantly surprised by the prices at the lobby bar, which are generally very reasonable for the excellent selection.

Several guests note that the rooms are a bit small, but not uncomfortably so. Others found that the electricity does not operate without a key left behind, so you will need a spare one if you plan to charge devices or maintain the room temperature while you are out.

Most guests find the rooms sufficiently clean. However, several guests have commented that the housekeeping leaves a little to be desired. Infrequent vacuuming, dust, and failure to replace used glassware or other such items are the most often reported issues.

Others found that the electricity does not operate without a key left behind, so you will need a spare one if you plan to charge devices or maintain the room temperature while you are out.