We’re comparing great hotel deals for you...

    Hotel Krystal Urban Aeropuerto Ciudad de Mexico (Mexico City, Mexico)

    Hotel Krystal Urban Aeropuerto Ciudad de Mexico (Mexico City, Mexico)

    About Krystal Urban Aeropuerto Ciudad de Mexico

    Krystal Urban Aeropuerto Ciudad de Mexico is ideally placed for travelers to and from Mexico's capital - offering a complimentary shuttle service to Benito Juarez International Airport. The 96 en-suite bedrooms are fitted out with a king-size bed or twin double beds. There are also junior suites available with additional living space. All rooms, however, come with a work area, desk and chair, as well as a flat-screen TV with cable channels and safe. Krystal Urban Aeropuerto Ciudad de Mexico offers complimentary parking and Wi-Fi throughout. There is 24-hour security and a fitness center open non-stop. Guests can take breakfast, lunch, dinner or just a snack in the restaurant. They can also take time to relax in the ambient cocktail bar or lobby bar. There is also a wealth of restaurants at the Park Plaza shopping center next door. The Autodromo Hermandos Rodriguez racetrack and Tezorthe Park are within a few miles of the hotel.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Parking
    • A/C
    • Restaurant
    • Gym

    Rating overview

    8.6
    trivago Rating Index® based on 4312  reviews from:
    • Hotels.com(8.8/10)
    • LocationFair  7.3 / 10
    • RoomsExcellent  8.7 / 10
    • ServiceExcellent  8.7 / 10

    Positive Reviews

    positive:

    Convenient location for eating out

    Guests appreciate the location of the hotel near a shopping center. You can pop out and choose from a wide selection of restaurants to eat in or explore the stores, including a Walmart. For racing enthusiasts, the hotel is also near the Autodromo.

    positive:

    Nice and clean rooms

    The hotel fulfills all the basic requirements of the guests. The most important for many is that the rooms are comfortable and very clean. The hotel also feels safe.

    positive:

    The price is right

    Whilst the hotel isn't cheap and cheerful, guests feel the pricing is correct for what is offered. You get good value for the services you pay for.


    Negative Reviews

    negative:

    Unsafe neighborhood

    Guests warn you not to stray far from the hotel as the area around is pretty unsavory, to say the least. It is located in a dodgy and unsafe neighborhood and you need to be careful.

    negative:

    Transfer problems

    Getting to the hotel is not as simple for many guests as the website descriptions make out. Although the transfers to the airport are often found to be very efficient and convenient, many guests have difficulties actually getting to the hotel. There are frequent claims that, contrary to what they were made to believe, the 24-hour airport pick-ups are simply not available. To compound matters, the hotel isn't actually that close to the airport as they had also believed. With heavy traffic, the journey can take a long time – if your taxi finds the hotel that is!

    negative:

    Customer service lacking

    Guests often find that the overall level of customer care is poor. The staff just don't seem to care about the welfare of their guests. They do little to help out a guest in need or follow up requests or complaints promptly – if at all.


    All amenities

    Property amenities
    1. Entrance hall/lobby
    2. Express check-in
    3. Lift
    4. Gym
    5. Parking
    6. Conference rooms
    7. Non-smoking rooms
    8. Computer with Internet
    9. Restaurant
    10. 24-hour reception
    11. On-site boutique shopping
    12. Laundry service
    13. WiFi in public areas
    14. Room service
    15. 24-hour room service
    16. Fax/Modem access
    17. Airport shuttle
    18. Free WiFi in public areas
    19. Valet parking
    20. Luggage storage
    21. Housekeeping
    22. Free WiFi
    23. Breakfast
    24. Hand sanitizer provided
    25. Temperature screening
    26. Masks provided
    27. Safe distance
    28. Response protocol
    29. Online check-in/check-out
    30. New safety protocols
    31. Cashless payment
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Balcony
    2. Ironing board
    3. Openable windows
    4. Television
    5. Central heating
    6. Air conditioning
    7. Pay-TV
    8. Satellite TV
    9. Desk
    10. Safe
    11. Cable TV
    12. WiFi
    13. Free WiFi (rooms)
    14. Coffee machine
    Sports facilities
    1. Fitness

    Arrival / Departure

    1. Check in: 15:00

    Contact

    Javier Rojo Gomez 630,  09310,  Mexico City,  Mexico
    Telephone: +52(55)56400460 | Fax: +52(55)56006777 | 

    Frequently Asked Questions about Krystal Urban Aeropuerto Ciudad de Mexico

    • Is there a pool area at Krystal Urban Aeropuerto Ciudad de Mexico?

      No, Krystal Urban Aeropuerto Ciudad de Mexico doesn’t offer pool areas.

    • Are pets allowed at Krystal Urban Aeropuerto Ciudad de Mexico?

      No, Krystal Urban Aeropuerto Ciudad de Mexico doesn’t allow pets.

    • Is parking available at Krystal Urban Aeropuerto Ciudad de Mexico?

      Yes, Krystal Urban Aeropuerto Ciudad de Mexico provides Parking, Accessible parking for guests.

    • Where is Krystal Urban Aeropuerto Ciudad de Mexico located?

      Krystal Urban Aeropuerto Ciudad de Mexico is located in Javier Rojo Gomez 630, 09310, Mexico City, Mexico.

    • Which popular attractions are close to Krystal Urban Aeropuerto Ciudad de Mexico?

    Interesting hotels nearby Krystal Urban Aeropuerto Ciudad de Mexico

    You may also be interested in these hotels...

    Destinations nearby Krystal Urban Aeropuerto Ciudad de Mexico

    Other destinations close to Krystal Urban Aeropuerto Ciudad de Mexico

    Explore nearby attractions