About Hotel Holiday Inn Buffalo-Amherst
Hotel Holiday Inn Buffalo-Amherst is situated between downtown Buffalo and Niagara Falls, NY and is close to a number of entertaining attractions. This hotel features an on-site fitness center.
Air-conditioned rooms feature free Wi-Fi, a desk for working guests and a TV with multiple channels. Furthermore, a coffee maker, tea maker and refrigerator are included in each room.
Hotel Holiday Inn Buffalo-Amherst offers guests use of its business center with printing and copying services. An indoor pool is also offered as well as a free pass to Bally's Total Fitness for registered hotel guests.
Serving breakfast, lunch, dinner and a great drink is Blvd Bar and Grill situated on-site. Guests can also opt for in-room dining by ordering through room-service.
Riviera Theatre and Monster Mini Golf are located close to this hotel. This hotel is also situated near many colleges such as University of Buffalo, Niagara University and D'Youville.
Positive Reviews
positive:
Cheerful greetings and happy service
Staff at this hotel have received wonderful remarks regarding the service they offer. Guests have been very pleased with the friendly greeting from housekeeping and the attentive customer service from front-desk staff. Guests have even gone as far as to mention a few names to express appreciation for the service offered at this hotel. .
positive:
Fantastic food at the on-site restaurant
The Blvd Bar & Grill offers guests the convenience of on-site dining and has been rated positively by guests. The food and service alike have both been appreciated and guests have especially enjoyed the fact that they need not leave the hotel as breakfast, lunch and dinner are offered. .
positive:
Convenient location
Guests have been pleased with this hotel's location being within ten miles from Niagara Falls and a host of other places of interest. Universities in the vicinity include University of Buffalo, Niagara University, Buffalo State, DYouville, Canisius College and ECC. A range of top-class restaurants are also nearby.
Negative Reviews
negative:
A few features need updating
This hotel has received reviews regarding its age, guests stated that this is an old hotel and it is evident by small issues such as flickering lights, stains on the carpets and in the bathrooms.
negative:
Left behind goods have not been retrieved
Guests have left items behind in this hotel and these have often been of high value. Guests have phoned the hotel explaining this but hotel management had the response that any items left behind were the owner's responsibility and cannot be retrieved or sent back. .
negative:
The hotel felt unsafe
Guests who have stayed at this hotel have, in a few reviews, made remarks about the overall safety at this hotel. Guests have stated that there were few measures taken to ensure security and guests have experienced loiterers around the hallways and parking lots and have also had things stolen from their rooms.