About Hilton Rosemont Chicago O'Hare
The Hilton Rosemont Chicago O’Hare is close to the Chicago O’Hare International Airport (ORD) and perfect for a short stop over or longer stay.
Rooms take advantage of the skyline views with floor to ceiling windows and feature a flat screen TV with on-demand entertainment, Hilton signature bed and luxury linens, work desk, coffee machine and access to Wi-Fi. Junior suites feature additional living space.
The Hilton Rosemont Chicago O’Hare has a state of the art gym and indoor heated swimming pool.
Liberty Tavern serves traditional American food sourced from local ingredients, its lounge is a popular place for an evening drink. For a daily coffee hit, the Lobby Cafe offers the standard Starbucks range.
The hotel offers a free airport shuttle on request and downtown Chicago is a 15 miles drive from the hotel and easily accessible via public transport. A sky walk connects the hotel to the Donald E. Stephens Convention Centre.
Negative Reviews
negative:
Check-in Issues
Some guests in their reviews expressed their disappointment at the check-in process, with some remarking that it was slow and inefficient. Some guests had the unfortunate experience of not having their reservation requests honored.
negative:
Minor Maintenance Matters
Some guests did not have a great experience with the amenities in their rooms, with items either broken or on their way to disrepair. Most requests to fix these problems were rectified by hotel staff swiftly, but many guests felt that it was these details that let the Hilton brand down.
negative:
Wacky Heating
Some guests reported a problem with the heating in their rooms which was either too hot or too cold depending on the temperamental nature of their old air-conditioning units. Attempts by hotel staff to rectify the problem were appreciated, but had varying degrees of success.