Hotel Hilton Garden Inn Islip/MacArthur Airport (Ronkonkoma, USA)

Guests were impressed that the staff members seemed genuinely committed to making sure they were satisfied. They reported staff members usually did what they could to make sure guests had everything they needed, and if issues were reported, they were quickly resolved.

Guests found the accommodations here very welcoming and well equipped. They particularly liked the amenities such as the coffee maker and microwave that allowed them to make beverages and cook meals without leaving their rooms.

Due to the close proximity to the airport, many guests opted to stay here if they were either arriving into the area at an odd hour or wanted to get some good-quality rest before early flights. If either of these situations sound familiar to you, this hotel is well positioned to make your life easier.

There were occasional complaints from guests that the area around the hotel was not very exciting, because it seemed to not have much to offer in the way of attractions. Unless you are specifically staying here in relation to using the airport, you may want to stay elsewhere.

Guests frequently griped that the mattresses were not universally supportive, because they seemed to dip down in certain areas. Some guests commented that it felt like they were sleeping in a hole.

You may find that the climate control system in your room is very noisy. That was the opinion expressed by several guests, who sometimes said the sounds made it hard to sleep. If you are easily distracted when trying to rest, bring some earplugs.