About Hello Lisbon Castelo Art Apartments
Situated at the picturesque district of Alfama in Lisbon, Hello Lisbon Castelo Art Apartments is just five minutes’ walk to the iconic Castle of Sao Jorge and ten minutes’ walk to the historic Lisbon Cathedral. This non-smoking property features a courtyard garden and self-serve laundry facility.
The accommodations are air-conditioned and equipped with flat screen TVs, ironing facilities, and private bathrooms with free toiletries. Other conveniences such as living space, dining areas, and full kitchens with refrigerator, stovetop, microwave, and coffee maker are fitted in the rooms. Upgraded apartments offer lovely views of the river.
Hello Lisbon Castelo Art Apartments offers complimentary wireless Internet access in all areas. Luggage storage, airport shuttle service, and tour & ticket assistance can also be availed.
Breakfast is served daily. Adjacent to this establishment is Princesa Do Castelo Restaurant which serves vegetarian dishes.
Santa Justa Elevator and Rossio Square are approximately 20-minute walk from this property. Gulbenkian Museum is three miles away.
Positive Reviews
positive:
Well-equipped and newly-renovated apartments
This property was beautifully renovated into modern looking apartments. Guests were pleased with its spacious rooms that were clean and comfortable. Rooms were all refurbished in a modern theme with tastefully chosen furniture.
positive:
Right at the centre of historic Lisbon!
Previous guests adored the fact that this property is located in the beautiful and historic area of Lisbon, and close to public transport, restaurants, and attractions. They are also delighted that they can walk to downtown within minutes. Moreover, guests have easy access trams and taxis just in front of the building.
positive:
Say goodbye to room key cards
In this property, room keys or cards are not used. Instead, every room has its own code to get the guests in. This door pin codes worked so well that guests are glad they need not to worry about carrying keys around as well as no chance of losing keys or key cards.
Negative Reviews
negative:
Limited interaction with the staff
Guests were dismayed that this place was too advanced they didn't have an actual reception but just an electronic check-in. This virtual reception can be contacted through the phone in the hallway of the main building. Because of this, guests had a difficulty getting in contact with the staff. If you need any front desk help, there is none.
negative:
No instructions on how to use free washers
Because of the complexity in operating the washing machine and dryers, guests had a hard time using them. Some even had to give up because there were no English instructions.
negative:
Paper-thin walls
Guests complained about the paper-thin walls. They were able to hear everything from the cleaning of the staff next door to the people shouting all night at the bar across the street. Thus, soundproofing should be improved.