Hotel Helen (Cambridge, United Kingdom)

Guests state that the hotel has an excellent full breakfast. It offers everything from cereals, yoghurts and fruits, plus hot and cold breakfast items. Guests were very satisfied with this service.

Guests mention that the Wi-Fi internet services worked very well at this property. They state that they were able to get connected when they needed to and were able to stay connected for as long as they wanted to.

Guests state that this property is in a very convenient location. It is close to everything you need such as shops, restaurants, a cinema, and popular attractions. Guests felt as though they could get around very easily when staying at this property because of the easy access to motorways.

Guests state that the soundproofing in this hotel is horrible. They could hear conversations going on throughout the evening until the early morning. The walls are too thin. You can also hear the traffic from outside. There is a definite need for solid soundproofing.

Guests mention that the hotel rooms are very small at this property. Guests state that they felt cramped in the rooms and in the bathrooms. They felt like they couldn't move around at all and that they couldn't really get ready for a night out.

Guests state that the rooms need a makeover and that every room is outdated and old looking. Guests mention that there are broken tiles, peeling wallpaper and other fixtures that need tending to. Guests mention that the bathrooms were not in good shape either.