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    Hotel Fenix Gran Meliá - The Leading Hotels of the World (Madrid, Spain)

    Hotel Fenix Gran Meliá - The Leading Hotels of the World (Madrid, Spain)

    About Hotel Fenix Gran Meliá - The Leading Hotels of the World

    Luxury hotel member of The Leading Hotels of the World located in the heart of the Salamanca district, next to Paseo de la Castellana and Serrano street. Very close to the Prado museum, the National Archaeological Museum (MAN), the Reina Sofía and the Thyssen Bornemisza. Well-appointed rooms with quality furnishings, flat-screen TV, complimentary Wi-Fi, and a wide range of amenities. The distinguished suites offer greater exclusivity, some with king-size four-poster bed, panoramic views, and whirlpool bathtub, as well as the superior RedLevel service with exclusive benefits and access to reserved areas. It offers a Thai wellness room with treatments and massages, and a 24-hour gym. With exceptional experiences which will make you discover this destination in an exclusive way: excursions, private tours, etc. Zuma restaurant with contemporary Japanese cuisine, Robata grill and Sushi bar. A Cocktail Bar with the best signature cocktails in the heart of Madrid's Golden Mile. And Aduana restaurant, with a Mediterranean fusion proposal. Fénix Gran Meliá is located a few steps from Plaza Colón, and a short walk from Gran Vía and the Retiro Park and Gardens.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Spa
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    9.2
    trivago Rating Index® based on 8944  reviews from:
    • Hotels.com(9.4/10)
    • LocationExcellent  9.2 / 10
    • RoomsExcellent  8.5 / 10
    • ServiceExcellent  9.1 / 10

    Positive Reviews

    positive:

    Red Level upgrade worth every penny.

    For previous guests who opted for 'Red Level', the upgrade was worth every penny; there is a dedicated reception and lounge, complimentary drinks (including Champagne upon arrival) and, of course, rooms with greater space, sought-after views and luxury ex

    positive:

    Knowledgeable staff.

    The hotel is located close to a metro station and the Calle de Serrano- for high end shopping, and the friendly, knowledgeable staff will be more than happy to point you in the right direction. They take a helpful tack and are in no way pushy.

    positive:

    No shortage of choice.

    The breakfast buffet served daily is vast; with almost every item you can think of available. Guests particularly enjoy the warm baked pastries, fresh fruit and hot dishes and like that breakfast service goes on for almost four-hours; allowing for both ea


    Negative Reviews

    negative:

    Comes at a cost.

    The hotel does offer a taste of luxury, however, this comes at a high cost. Some guests suggest certain items are overpriced, with the breakfasts and bar drinks mentioned most frequently. For others, though, the old adage 'you get what you pay for' applie

    negative:

    Missing items.

    Perhaps surprisingly for a five-star hotel, there are certain items you will not find in your room; tea and coffee making facilities are not present and no bottled water is supplied. They can, of course, be provided upon request, but at an additional char

    negative:

    Compact in places.

    Standard rooms are smaller in stature than other room types and guests sometimes find the bathrooms to be a little compact. The lifts, too, are not large; barely accommodating three guests, so be prepared to either climb the stairs or wait some time.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Massage
    3. Hot tub
    4. Body treatments
    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Parking
    8. Terrace
    9. Porter service
    10. Pets allowed
    11. Hotel bar
    12. Hotel safe
    13. Conference rooms
    14. Non-smoking rooms
    15. Restaurant
    16. 24-hour reception
    17. Snack bar
    18. Laundry service
    19. Spa
    20. WiFi in public areas
    21. Room service
    22. 24-hour room service
    23. Shoe cleaning
    24. Fax/Modem access
    25. Trouser press
    26. Hypoallergenic rooms
    27. Car hire
    28. Concierge
    29. Airport shuttle
    30. Free WiFi in public areas
    31. Luggage storage
    32. Housekeeping
    33. Free WiFi
    34. Breakfast
    35. EV charger
    For children
    1. Cot
    2. Childcare
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Balcony
    2. Ironing board
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Central heating
    7. Air conditioning
    8. Minibar
    9. Radio
    10. Satellite TV
    11. Desk
    12. Sitting area
    13. Telephone
    14. Safe
    15. Cable TV
    16. WiFi
    17. Free WiFi (rooms)
    18. Flatscreen TV
    19. Closet
    Sports facilities
    1. Bike rental
    2. Fitness
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    Calle de Hermosilla 2,  28001,  Madrid,  Spain
    Telephone: +34 914 31 67 00 | Fax: +34 915 76 06 61 | 

    Frequently Asked Questions about Hotel Fenix Gran Meliá - The Leading Hotels of the World

    • Is there a pool area at Hotel Fenix Gran Meliá - The Leading Hotels of the World?

      No, Hotel Fenix Gran Meliá - The Leading Hotels of the World doesn’t offer pool areas.

    • Are pets allowed at Hotel Fenix Gran Meliá - The Leading Hotels of the World?

      Yes, Hotel Fenix Gran Meliá - The Leading Hotels of the World has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Hotel Fenix Gran Meliá - The Leading Hotels of the World?

      Yes, Hotel Fenix Gran Meliá - The Leading Hotels of the World provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Hotel Fenix Gran Meliá - The Leading Hotels of the World?

      Check-in at Hotel Fenix Gran Meliá - The Leading Hotels of the World is available from: . Check-out time is by .

    • Where is Hotel Fenix Gran Meliá - The Leading Hotels of the World located?

      Hotel Fenix Gran Meliá - The Leading Hotels of the World is located in Calle de Hermosilla 2, 28001, Madrid, Spain.

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