About Eden Andalou
Nestled just 10 minutes from downtown Marrakesh, Eden Andalou is one of Morocco's best All-inclusive hotels, embodying prestige, hospitality and architectural elegance. Overlooking the Atlas Mountains, the hotel offers a serene setting for the perfect getaway and features 253 large rooms (44 to 78sqm) designed to accommodate up to 5 people, spread across 6 riads with Andalusian patios. With the all-inclusive formula, your experience transcends the ordinary. Enjoy tantalizing buffets featuring breakfast, lunch, snacks, and dinner, complemented by the lively antics of our animation team that ensures entertainment for all ages, a kids club, a water park, 3 outdoor pools, including 1 heated, well-equipped gym. To elevate your experience, relax in our unique Moroccan-themed Spa offers a wide array of treatments and services, explore a wide range of restaurants and bars and venture beyond the resort to discover various excursion choices and packages that showcase the richness of Moroccan culture and landscapes.
Positive Reviews
positive:
Family oriented fun and relaxation.
This resort prides itself on catering to families and ensuring that both children and adults have a fun and relaxing experience. Children are guaranteed to have fun in the swimming pool, rides, slides and a kids club. The animation team are professional a
positive:
Wholesome food and beautiful views.
Guests can expect to be provided with a wide selection of fresh and delicious food. The surrounding gardens and the mountain backdrop is a visual treat that adds positively to the relaxed atmosphere of the resort.
positive:
Spacious rooms and friendly service.
Many guests found the rooms to be spacious and clean. The views from the balcony in particular are a real treat. Staff are reportedly friendly and ready to make guests feel welcomed.
Negative Reviews
negative:
Cleanliness requires attention.
Many guests reported problems with the hygiene standards displayed by the resort. Some guests reported that the bathrooms in their room were not thoroughly cleaned and some had mould growing on the tiles. Other guests observed the the toilets in the publi
negative:
Food falls short of 5-star rating.
Some guests were disappointed with food provided. The quality was poor and the variety limited which left many wondering about the 5-star rating given.
negative:
Poor customer service.
Some guest experienced poor customer service from staff. At times staff were standoffish and guest requests, particularly in relation to house keeping, were not always met with efficiency. Some guests felt that their needs were not heard and they were not