About Comfort Suites Madison West
The Comfort Suites Madison West is a suites only property that is conveniently located along Route 14, providing easy access to downtown and the University of Wisconsin.
All 95 rooms at this hotel have a sofa bed, a refrigerator, a coffee maker, a flat screen television, and an iron. Some rooms have two levels and a whirlpool bath.
This hotel offers a free shuttle for transportation around Madison. There is also an indoor pool, a sun deck, a fitness room, a spa, and laundry facilities on-site.
There is a free hot breakfast available in the morning at the Comfort Suites Madison West. The hotel also has a bar that offers complimentary drinks and appetizers during happy hour, in addition to paid items.
This property is 0.3 miles from Crawdaddy Cove Indoor Water Park, 3.4 miles from West Towne Mall, and 7.1 miles from Camp Randall Stadium. The Wisconsin State Capitol is 8.4 miles away.
Positive Reviews
positive:
Great breakfast
Many past guests of the Comfort Suites Madison have complimented the hotel on its buffet breakfast. This breakfast has plenty of variety and guests have said that the food is very good. This is an added bonus because the breakfast is included in the price of the room.
positive:
Free drinks in bar
During happy hour, guests can receive free drinks in the hotel's bar. This was an unexpected bonus for these guests, as it helped them to relax upon arrival at the property. Keep in mind, however, that not everything is free during happy hour.
positive:
Large, clean rooms
A number of guests have mentioned that this hotel's rooms are large and are kept very clean. This made arrival much less stressful for these guests, as they had plenty of space to relax in their rooms and didn't have to worry about them being dirty.
Negative Reviews
negative:
Average staff
Some past guests have noticed that although the staff isn't rude, they don't go out of their way to help and aren't overly engaged with guests. While this isn't a major issue, it is something that could use some improvement, according to those who have stayed there.
negative:
Difficult to find
There have been complaints from some guests about the Comfort Suites Madison being difficult to locate. The property isn't very well marked and it is set back from the street, so if you don't know where you're going ahead of time, you could run into some issues.
negative:
Uncomfortable beds
A few guests have said that the beds are uncomfortable. This is mostly because they are too soft, which has led to guests struggling to get comfortable at night.