About Hotel Bencoolen at Hong Kong Street
Located close to Clarke Quay Mass Rapid Transit (MRT) station, Hotel Bencoolen at Hong Kong Street offers guests easy access to Singapore’s central business district and Marina Bay area.
Hotel Bencoolen at Hong Kong Street features 33 rooms, all of which feature clean, modern décor. In addition to twin and king bed units, this property also has split-level loft accommodation. All units have air conditioning and Wi-Fi.
This city centre property has a rooftop pool and spa area as well as a garden terrace. For the convenience of guests, this hotel also has an on-site washer and dryer unit.
Self-caterers are free to use the property’s fully-equipped kitchen area, but this hotel also offers a basic continental breakfast in its on-site café. Nearby eateries include FOC for Spanish and The Kitchen at Bacchanalia for modern global fusion.
This property is conveniently located for Singapore’s Chinatown and Arab Quarter areas.
Positive Reviews
positive:
Convenient MRT link, good for sightseers
The location of this property was tough to beat. Guests were pleased to find that they had easy access to the wider Singapore area thanks to Clarke Quay Mass Rapid Transit (MRT) station, which is located a short walk from this property. Those keen to take in the sights were pleased to find that Singapore's Marina Bay, Chinatown and Arab Quarter areas are located in close proximity of this hotel.
positive:
Clean and tidy
Guests were impressed by the overall standard of cleanliness at this hotel, with many praising the quality of the in-room housekeeping.
positive:
Pleasant, smiley staff
The staff here are noted for being thoroughly pleasant and smiley. This created a very positive impression among guests, who were also delighted to find that - where possible - this property's reception team had no hesitation in issuing room upgrades.
Negative Reviews
negative:
Tight rooms
Small, tight rooms were a consistent issue at this city centre property. Those with lots of luggage in tow reported that they struggled for storage space.
negative:
Limited breakfast
Most commented that the breakfast here felt like an afterthought. Many felt that the meal lacked variety and guests also noted that the limited items on offer were not replenished quickly by staff. Conversely, it was also noted that any leftover food items were left out for hours without being covered.
negative:
Crowded dining area
Finally, multiple guests reported that space was also an issue in this property's very small dining area. Most reported that getting a table was a struggle, especially when the property was operating at full capacity or during peak breakfast hours.