About Alex Hôtel & Spa
Alex Hôtel & Spa boasts a central location in the 1st Arrondissement near Gare Saint-Charles and only a 15-minute walk to the Old Port. Free Wi-Fi is available throughout the property.
Stylish and modern, the rooms are air conditioned and feature a flat screen TV, iPod dock, personal safe, kettle and work desk. Luxurious amenities like premium bedding, bathrobes, slippers and a rain fall shower ensure a comfortable stay. In addition, some rooms also have a balcony.
The hotel has a patio area and a lounge for guests to enjoy. For added convenience, Alex Hôtel & Spa also offers 24-hour reception, a business centre, luggage storage and dry cleaning services. Parking is also available onsite for added convenience.
Nearby dining includes Le Grand Escalier, a French diner, and Café L’Ecomotive, specialising in Mediterranean and Vegetarian food.
The hotel is a mile from the MUCEM Museum and a short walk to La Canebiere, Saint Vincent de Paul Church and the University of Aix-Marseille.
Positive Reviews
positive:
Convenient Location
Most guests found Alex's location in the 1st Arrondissement to be convenient, especially being so close to the Gare Saint-Charles and public transportation. The Old Port is only a 15-minute stroll away, and there is plenty of shopping, dining, sightseeing, and entertainment within walking distance. In fact, guests say you can get almost anywhere in town on foot from the hotel.
positive:
Pleasant Personnel
The staff at Alex are friendly, helpful, and accommodating, according to most reviews. If you run into any problems, they will try to resolve it in an efficient manner. If you need suggestions on where to go or how to get there, don't hesitate to ask, as the staff is very knowledgeable about the area.
positive:
Comfortable Stay
Overall, guests were pleased with their accommodations, saying that the hotel has a good ambiance. Guests also recommend getting the daily breakfast, adding that the food is fresh and tasty, perfect before a long day out.
Negative Reviews
negative:
Quiet by Night
Though most guests didn't have a complaint, some found that noise from street traffic can be bothersome, but only if you plan to go to bed early. Generally, traffic tends to quiet down after dark. However, if you're a light sleeper, you may want to bring a pair of earplugs as a precaution, and ask for a quieter room away from the roads.
negative:
Street Smart
While most guests had no problem with safety, and found the hotel's location convenient, others were a bit concerned that the local area seemed “sketchy”. However, simple awareness and exercising basic street smarts will make for a comfortable stay.
negative:
Poor Direction
Make sure to look up directions to the hotel before your trip. A few guests said the hotel was a bit hard to find.