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    Hotel Adhara Hacienda Cancun (Cancun, Mexico)

    Hotel Adhara Hacienda Cancun (Cancun, Mexico)

    About Adhara Hacienda Cancun

    Situated on historic Náder Avenue in a Spanish colonial-inspired building in downtown Cancun, the Adhara Hacienda Cancun is a relaxed hotel with inviting rooms and amenities for work and play. The beaches of Cancun and Isla Mujeres are close by. Spacious rooms and junior suites have a colorful, Mexican motif along with modern amenities including free Wi-Fi, flat-screen TVs, coffeemakers and work desks. Executive rooms are also available for travelers who need to work. The Adhara Hacienda Cancun features an inviting outdoor pool area with lush gardens, lounge chairs and grills. Active types can squeeze in a workout at the fitness center, or access the private beach. There’s also a business center and game room. Right on property, the Alhena Restaurant serves a mix of Mexican and international dishes, while the poolside El Patio Snack Bar is perfect for grabbing a quick bite. For drinks, guests head to the lobby bar. There’s plenty to explore including Market 28 for souvenirs, and Xel-Ha waterpark a short drive away.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.5
    trivago Rating Index® based on 12006  reviews from:
    • Hotels.com(8.6/10)
    • LocationFair  7.4 / 10
    • RoomsGood  7.7 / 10
    • ServiceVery good  8.0 / 10

    Positive Reviews

    positive:

    Central Location

    Travelers who prefer to stay away from the busy Cancun Hotel Zone crowds often choose this hotel for its central location. Guests have said that they like walking to nearby restaurants and stores, and feel quite safe at night.

    positive:

    Accommodates Business Travelers

    Guests working while in town find that the amenities of this hotel accommodate their business needs. Spacious accommodations, free Wi-Fi, a business center and meeting rooms are all helpful to getting the job done.

    positive:

    Lovely Pool Area

    Guests love the lush landscaped gardens that surround the relaxing pool area. They also like that they can just enjoy the cool water while waiting for drinks at the swim-up bar. Plus, the hotel staff keeps the pool area very clean, which is another plus.


    Negative Reviews

    negative:

    Plumbing Problems

    On several occasions guests have encountered issues with the plumbing in their rooms and suites. Showers, sinks and toilets seem to have a drainage problem. However, the hotel is highly responsive and will send maintenance to fix the problems right away.

    negative:

    Slow Restaurant Service

    Sometimes there is a staff shortage at the restaurant, causing slower than usual service. In addition to there not being not enough servers, ordering drinks takes a while because the bar is not in the same location as the restaurant and wait staff has to walk a bit to pick up the drinks.

    negative:

    Too Loud

    Random drilling and maintenance calls late night have kept guests up longer than they would like. Many found the construction noise so disruptive that it disturbed their sleep.


    All amenities

    Property amenities
    1. Business centre
    2. Lift
    3. Gym
    4. Parking
    5. Terrace
    6. Hotel bar
    7. Outdoor swimming pool
    8. Conference rooms
    9. Non-smoking rooms
    10. Restaurant
    11. 24-hour reception
    12. Snack bar
    13. Sun umbrellas
    14. Towels at the pool
    15. Laundry service
    16. WiFi in public areas
    17. Room service
    18. Fax/Modem access
    19. Doctor on site
    20. Car hire
    21. Airport shuttle
    22. Free WiFi in public areas
    23. Valet parking
    24. Early check-in
    25. Pool
    26. Luggage storage
    27. Housekeeping
    28. Free WiFi
    29. Breakfast
    30. Kids' pool
    31. Hand sanitizer provided
    32. Temperature screening
    33. Safe distance
    34. Response protocol
    35. Online check-in/check-out
    36. New safety protocols
    37. Cashless payment
    For children
    1. Cot
    2. Playground
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Shower
    2. Ironing board
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Air conditioning
    7. Pay-TV
    8. Radio
    9. Desk
    10. Sitting area
    11. Telephone
    12. Safe
    13. Cable TV
    14. WiFi
    15. Free WiFi (rooms)
    16. Coffee machine
    17. Closet
    Theme / Type
    1. Convention hotel
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 3:00
    2. Check out: 1:00

    Contact

    Avenida Nader 1 S.M. 2,  77500,  Cancun,  Mexico
    Telephone: +52(998)8816500 | Fax: +52(998)8847954 | 

    Frequently Asked Questions about Adhara Hacienda Cancun

    • Is there a pool area at Adhara Hacienda Cancun?

      Yes, Adhara Hacienda Cancun offers 2 pool areas.

    • Are pets allowed at Adhara Hacienda Cancun?

      No, Adhara Hacienda Cancun doesn’t allow pets.

    • Is parking available at Adhara Hacienda Cancun?

      Yes, Adhara Hacienda Cancun provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Adhara Hacienda Cancun?

      Check-in at Adhara Hacienda Cancun is available from: . Check-out time is by .

    • Where is Adhara Hacienda Cancun located?

      Adhara Hacienda Cancun is located in Avenida Nader 1 S.M. 2, 77500, Cancun, Mexico.

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