About Holiday Inn Express & Suites Singapore Novena, an IHG Hotel
The Holiday Inn Express & Suites Singapore Novena, an IHG Hotel hotel is located right along the lively Balestier Road and within walking distance of the Mustafa Centre, a 24-hour shopping mall in Little India.
Each room at this hotel features a work desk, a mini-fridge, cable television, a hairdryer, an in-room safe, and a coffee maker. Ironing facilities are available upon request.
Amenities at this hotel include free Wi-Fi, on-site parking facilities, laundry machines, concierge services, and luggage storage. There is an outdoor pool, a sun deck, a fitness centre, a sauna, and an internet kiosk at the hotel.
There are three restaurants at the Holiday Inn Express & Suites Singapore Novena, an IHG Hotel hotel: the Quality Cafe, the Piano Lounge, and Lotus Vegetarian Restaurant. ABC Maju Restaurant and Foodster - Steak & Burger are just up the street.
This property is 11.3 kilometres from Universal Studios Singapore, 14.7 kilometres from East Coast Park, and 15.1 kilometres from the National University of Singapore.
Negative Reviews
negative:
Rude, unhelpful staff
Multiple guests have had negative things to say about the hotel's staff. Many staff members seem to go out of their way to be rude to the customers and this was not appreciated by guests. A number of guests have also commented that certain staff members are unhelpful.
negative:
Poor breakfast for guests
There have been complaints about the breakfast that is offered at this property being quite poor. The room in which the breakfast is served is small, as well, so some guests have been left without anywhere to sit.
negative:
Old and run down
This is an older hotel and it is starting to show its age. Guests have mentioned that it is rather run down looking and could use a thorough renovation in the near future to keep it in working order.