About Holiday Inn Express & Suites Jacksonville South - I-295, an IHG Hotel
A modern, smoke-free property with free parking, the Holiday Inn Express & Suites Jacksonville South - I-295, an IHG Hotel is minutes from the Jacksonville Zoo and Everbank Field, home of the Jacksonville Jaguars.
Standard guest room amenities include complimentary high speed Wi-Fi, a 32-inch flat screen television, and a comfortable work space. A mini fridge, microwave, and plush, triple-sheeted beds also help guests feel at home.
Active travelers can exercise at any time in the 24-hour fitness center or cool off in the sparkling outdoor pool. The Holiday Inn Express & Suites Jacksonville South - I-295, an IHG Hotel also offers a business center, coin laundry, and same day dry cleaning services.
A complimentary hot breakfast buffet is served daily. Popular nearby options for lunch or dinner include the Salento Colombian Steakhouse and St. Mary's Seafood and More.
Shoppers can reach Jacksonville Landing or St. John's Town Center in about 20 minutes. Other nearby attractions include the Museum of Science and History, Jacksonville Beach, and TPC Sawgrass.
Positive Reviews
positive:
An excellent reception..
The front desk staff frequently receive rave reviews for their personable and professional customer service, with guests noting that they are welcomed warmly at any hour, and the staff ls happy to provide restaurant recommendations and directions. Guests also appreciate the coffee, cookies, and water always available in the lobby.
positive:
Close to shopping, dining, and golf..
The hotel is conveniently located directly off I-295, and guests find it convenient for historic St. Augustine, St. John's Town Center, and TPC Sawgrass. There are also a number of restaurants and shops just across the parking lot, including a Publix.
positive:
Clean, comfortable, "like new" rooms..
The Holiday Inn Express Jacksonville underwent a major interior renovation in 2013, and recent guests find the property still feels very "fresh." Guests generally describe the rooms and suites as very clean, modern, and spacious, with exceptionally comfortable beds and pillows. The mini fridges and microwaves are much appreciated practical touches. The gym is on the smaller side but reasonably well equipped, and the outdoor pool is well maintained.
Negative Reviews
negative:
A few lukewarm reviews for breakfast..
While many guests find something to like in the complimentary breakfast buffet, others describe the fare as "just average" and are turned off by the "powdered" eggs. Others wish for more variety in the "healthy" options.
negative:
Blink and you'll miss it..
A few guests had trouble finding the hotel as it is behind the shopping center, which is more visible from the freeway, and it seems many GPS units struggle to provide precise directions within the sprawling parking lot.
negative:
To err is human..
Though the staff have received many positive reviews, a few guests have received a disappointingly ineffective response to their maintenance, booking, or housekeeping issues.