About Crowne Plaza Suffern-Mahwah, an IHG Hotel
Boasting a 24-hour fitness center, fine dining and well-appointed rooms, the Crowne Plaza Suffern-Mahwah, an IHG Hotel is an upmarket accommodation choice that is positioned approximately five minutes away from downtown Suffern by car.
As well as a private bathroom, each room at the Crown Plaza Suffern comes equipped with a large flat-screen cable television, work desk, iPod docking station, hairdryer and Keurig coffee machine. Refrigerators and microwaves are also available upon request.
Comprehensive Wi-Fi coverage and on-site parking are both provided free of charge. The hotel also features a 24-hour front desk and complimentary shuttle service.
The Flagstone Restaurant serves refined American grill cuisine throughout the day, while the Koi Lounge offers a casual setting for a meal and drink. In addition, the convenience of in-room dining is an option.
Manhattan can be reached in approximately 40 minutes when traveling by car from the hotel.
Positive Reviews
positive:
Contemporary rooms with great beds
The rooms
were highly rated overall by many past guests that stayed at the Crowne Plaza
Suffern. As well as contemporary style and an array of useful amenities, the
room's beds in particular have been highlighted for their quality on a
consistent basis.
positive:
Spotlessly clean and well-maintained
The maintenance of the hotel was commended by essentially all former visitors. Whether it was the rooms or the public spaces, all areas of the accommodation were typically seen as immaculately clean, tidy and well-preserved.
positive:
Staff professional and friendly
The Crowne Plaza Suffern's level of service was highly praised by most previous guests. Words such as ‘helpful' and ‘friendly' have been regularly used to described the staff members representing the hotel.
Negative Reviews
negative:
Location not ideal
Based on overall feedback, the location of the Crowne Plaza Suffern - whilst fine for the most part - was regarded as one of its weakest aspects. Along with an apparent lack of restaurants, attractions and shops within reasonable walking distance, downtown Suffern is five minutes away by car.
negative:
No swimming pool on the premises
A notable amount of former guests were disappointed that the Crowne Plaza Suffern did not offer an on-site swimming pool. However, other recreational facilities supplied by the hotel - such as the 24-hour fitness center and lounge bar - were well received.
negative:
Breakfast not included in the price
Although its quality was rarely questioned, previous visitors were disappointed that breakfast was not included with the standard price of staying at the Crowne Plaza Suffern. With that said, room rates were generally considered reasonable despite this negative point.