Best Western St Catharines Hotel & Conference Centre (St. Catharines, Canada)

Outdoor swimming pool with sun terrace has been appreciated by most of the guests' at Best Western St. Catharines & Conference Centre. The comfortable sun beds have been an add-on to this luxury.

The hotel has been well appreciated by the past guests for clean and spacious rooms. Rooms have got enough space for a guest to unpack, move around and not feel cramped which is not a very common feature to find these days.

Hotel's top most feature is the staff at the front-desk. Past guests have expressed their gratitude towards the friendly staff at the front desk. Hotel staff is there 24 x 7, ready to help and provide excellent customer service.

Some of the past guests did not have a great experience using the Wi-Fi service provided by Best Western St. Catharines & Conference Centre as connection keeps on dropping out. Past guests were unable to do normal browsing because of the slow speed.

The key cards at this hotel have been a trouble for some of the past visitors. The key cards get deactivated whenever it comes in close contact to anything magnetic. Past guests have been really annoyed for their repeated trips to reception in order to get their key card reactivated.

Some of the guests have not had great experience with their lunch and dinner meals at the on-site restaurant, Vecera Restaurant and Wine Bar. Guests have felt that there is a need for improvement in food quality, portions and options.